Acumatica Synapse

Churn Insights

Monitor customer retention metrics and identify at-risk accounts.

Total Customers
2,847+12.5%
Churn Rate
4.2%-0.8%
At Risk
156+23
Retention Score
87.3+2.1

Churn Trend (Last 6 Months)

Chart coming soon

Top Churn Reasons

Pricing concerns34%
Poor support experience22%
Missing features18%
Competitor switch15%
Business closure11%

At-Risk Customers

CustomerRisk ScoreLast ActivityRevenue
Acme Corp92%15 days ago$24,500
TechStart Ltd87%22 days ago$18,200
Global Retail78%8 days ago$32,100
DataFlow Inc73%12 days ago$15,800
CloudNine Solutions68%5 days ago$21,400